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2025 The Best Energy-and-Utilities-Cloud: Exam Salesforce Energy and Utilities Cloud Accredited Professional Exam Braindumps

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Salesforce Energy and Utilities Cloud Accredited Professional Exam Sample Questions (Q39-Q44):

NEW QUESTION # 39
A consultant is facilitating their first requirements gathering session with an energy company in the initial stages of an Energy and Utilities Cloud project and is trying to get clarify on businessrequirements. The decision will impact numerous contractor organizations that employ the technicians, so the solution should ensure work is distributed fairly and consistently.
Which two approaches can the consultant take to achieve a consensus while building trust?

A. Demonstrate expertise right away to achieve the fastest stakeholder agreement
B. Focus primarily on the contractor organization's concerns.
C. Propose compromises between stakeholders that could result in collective positive outcomes.
D. Ask probing questions to understand and document the needs of all stakeholders.

Answer: C,D

Explanation:
In the context of facilitating a requirements gathering session for an Energy and Utilities Cloud project with multiple stakeholders, the consultant should aim to build consensus and trust by proposing compromises that could lead to collective positive outcomes and by asking probing questions to understand and document the needs of all stakeholders. This approach ensures that the consultant acknowledges and addresses the concerns and requirements of each party involved, promoting a collaborative environment where solutions are developed with the collective best interest in mind.References= The Salesforce Energy and Utilities Cloud documentation on stakeholder engagement and requirements gathering emphasizes the importance of understanding stakeholder needs and finding common ground through effective communication strategies:https://www.salesforce.com/products/industries/energy-and-utilities/resources/

NEW QUESTION # 40
An energy company implemented Energy and Utilities Cloud and deployed the Utility Self-Serve Portal. The next phase of the implementation includes a requirement to show a consumption history graph on the Self-Serve Portal.
What three things are needed to meet the requirement?

A. Develop or configure integration between Energy and Utilities Cloud and the source system that contains the required data
B. Develop or configure integration between Energy and Utilities Cloud and the energy company's customer information system to get the monthly usage information
C. Use a standard graph component available in the Utility Self-Serve Portal Application as a starting point Then, modify the component and connect it to the right data source using integration procedures
D. Develop a new graph component to show the usage data, and connect it to the data source using integration procedures.
E. Ask IT where the most suitable source of data that provides the required usage detail is. Assess the next steps based on the findings.

Answer: A,B,C

Explanation:
To display a consumption history graph on the Self-Serve Portal for an energy company that has implemented Salesforce Energy and Utilities Cloud, the following steps are essential: B. Use a standard graph component available within the Utility Self-Serve Portal Application as a starting point. Then, modify this component as necessary and connect it to the appropriate data source using integration procedures. This approach leverages existing resources to efficiently meet the requirement. C. Develop or configure integration between Salesforce Energy and Utilities Cloud and the source system that contains the required data. This integration ensures that the graph component has access to accurate and up-to-date consumption data. D. Develop or configure integration between Salesforce Energy and Utilities Cloud and the energy company's customer information system to obtain monthly usage information. This specific integration provides the detailed consumption data needed for the graph.
These steps collectively enable the display of consumption history in a graphical format, enhancing the user experience on the Self-Serve Portal by providing valuable insights into energy usage. Reference = Salesforce documentation on Energy and Utilities Cloud and development guides for creating and integrating custom components within Salesforce communities offer insights into fulfilling such requirements: https://developer.salesforce.com/docs

NEW QUESTION # 41
An energy company has implemented Energy and Utilities Cloud in its call center, and they're now considering extending Salesforce for their customer self-service portal.
What value would the Energy and Utilities Cloud Communities license provide compared to standard Salesforce Communities?

A. Energy and Utilities Cloud provides the same data model and tools as the call center to build the self-service portal, but the components used in the call center cannot be reused
B. Energy and Utilities Cloud includes a self-service portal built on communities that cannot be further modified to make
C. Energy and utilities Cloud extends the data model, user interfaces, integrations, and processes used in the call center to the self-service communities' website
D. Energy and utilities Cloud for Communities comes with a set of customizations that would otherwise have to be created through Apex

Answer: C

Explanation:
implementations simple and easy
Explanation:
The Energy and Utilities Cloud Communities license provides significant value by extending the same data model, user interfaces, integrations, and processes used in the call center to the self-service portal built with Salesforce Communities. This ensures a consistent and integrated experience across customer service touchpoints, enabling customers to access personalized services, manage their accounts, and interact with the utility provider through a self-service portal that mirrors the functionality available to call center agents. Reference = Salesforce Energy and Utilities Cloud documentation on community portals and self-service highlights the ability to extend call center capabilities to customer self-service platforms, providing a cohesive and efficient customer experience: https://www.salesforce.com/products/community-cloud/industries/energy-utilities/

NEW QUESTION # 42
A customer is ready to install the managed package for Energy and Utilities Cloud.
Which two Product Schedules settings must be enabled for all products as a prerequisite step for a successful installation?

A. Product Scheduling
B. Inventory Scheduling
C. Revenue Scheduling
D. Quantity Scheduling

Answer: A,D

Explanation:
Prior to installing the managed package for Energy and Utilities Cloud, two critical Product Schedules settings must be enabled for all products to ensure a successful installation: Product Scheduling and Quantity Scheduling. These settings are prerequisite steps that enable the system to handle and manage the scheduling of products over time, crucial for the energy and utilities sector where products and services often have associated schedules for delivery, usage, and billing. Ensuring these settings are enabled allows for the seamless integration and functionality of the Energy and Utilities Cloud package with the existing Salesforce environment.References= Salesforce's setup and installation guides for Energy and Utilities Cloud specifically mention the requirement to enable Product Scheduling and Quantity Scheduling as part of the preparation steps before package installation. This information can be found in the Salesforce Help documentation related to product schedules:https://help.salesforce.com/articleView?id=products_schedules_overview.htm&type=5

NEW QUESTION # 43
An energy and utility company relies on a third-party pricing application for multi-site quotes. The utility company wants Salesforce to manage the multi-site quotation process and continue to use the third-party pricing application.
How can the utility company meet these requests using Energy and Utilities Cloud?

A. Install the "Third Party Pricing Application" DataPack from the Process Library.
B. Only CPQ pricing is available; requesting pricing for a master Quote or Order from an external source is not available,
C. Duplicate the third-party pricing application prices into the Salesforce Price list.
D. Use the external pricing feature to send and receive pricing requests from an external pricing engine.

Answer: D

NEW QUESTION # 44
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